Domestic shipping costs are a flat rate based on the shipping method of choice. Your total shipping charges will automatically compute during the checkout process prior to the completion of your order. International shipping costs are determined by the actual weight and destination of your order. This cost will be calculated during checkout. For more details, please check our Shipping Guide.

General Return Policies

1.  Contact our Customer Service to initiate the return process within 7 days upon receiving your item(s).

Please note that we only accept products in their original condition, and we cannot process any products that are returned without our prior knowledge. If you wish to return any or all parts of your order, you will need to contact customer service at Contact Us and obtain a “Product Return” form that must be included with your package.

2.  Mis-shipped products: Once we have confirmed your mis-shipped items (item shipped different from item ordered), we will be responsible for the item exchange and postage. You may also return the product and get a full refund including postage.

3.  Color Errors: If the color of the item received is not what was ordered, you are qualified to get a full refund.

4.  This return policy does not apply to our business resellers. Please contact us for additional instructions.

For more details, please check the our Return Policy.

We accept payment from Paypal and common credit cards.

Online shopping can be intimidating in our modern age of Internet fraud. But it doesn’t have to be that way. Crest Design offers a secure and safe shopping environment for all customers. We use trusted payment processing systems, integrate Stripe globally recognized payment technology, and accept credit card, debit card and PayPal payments. Now you have the convenience to pay as you like and the confidence that your information is safe.